Create electronic presentations
Why is it necessary to have a working knowledge of the legislation involved in business?
How can you add content presentation from outline view?
How should you decide a slide’s content?
What impact can the colours used in a presentation have on an audience?
Why should you avoid including too many different features in a PowerPoint presentation?
ASSESSMENT 2: Case Study
Read the case and respond to all the assessment questions. You can provide your answers under each question.
As an administrative assistant working for ABC Company, you are frequently required to prepare documents and manage files for Customer Service Manager (your trainer) in a way that complies with organizational requirements.
Your manager requires you to prepare a number of documents, one of them being a brochure for new office supplies store in Queensland. You have been provided with office supplies information texts below and the relevant organization documents, eg Ergonomics procedures, Sustainability environmental policy and WHS policy.
You also required to use specific and direct language, and listening and questioning techniques to clarify the assessment requirement with your trainer.
We are able to supply a range of paper products in various quantities to suit your business needs. We are able to supply paper in A4, A3 and A5 sizes. We stock Reflex, Double A and HP Everyday paper in a range of colours and weights.
• HP Everyday only A4, pastel colours and 80 gsm
• Double A, all sizes, white only, 50 and 80 gsm
• Reflex, A4 bright colours and A4 & A3 white 50 gsm
Envelopes are essential for all businesses. We offer a complete range of envelopes, including plain and window face in glue and peel and seal. A range of sizes are available, including DL, DLX, C4 and 11B from both Tudor and Easy-open Premium.
• Tudor DLX, C4 and 11B
• Easy-open Premium DL, C4 & 11B
Pens and pencils
We stock the largest range of pens in the state and have something to suit every purpose. We stock ballpoint, roller ball, gel ink and felt-tip writing pens. Our range of markers and highlighters include permanent markers, thick and thin highlighters, whiteboard, overhead projector and CD markers.
Traditional lead pencils are available in a variety of weights and coloured pencils are also stocked. Pacers and other mechanical pencils, including refills, are available in both small and bulk quantities.
Pen and pencil brands stocked include:
• Faber Castell
Folders and files
We can supply stationery for any situation. Select from our great range of binders and clipboards, lever-arch binders, sheet protectors and dividers. We can also provide filing cabinet supplies from suspension files to labels.
Your archiving needs are also covered with our range of storage boxes, including coloured and economy box files, heavy duty and hinged lid and a full range of plastic storage boxes.
Whether your organization needs to give presentations to employees or clients we have the equipment to meet your needs. We stock a range of overhead projectors and supplies, including bulbs. We can also supply trolleys and custom-fitted carry bags for your equipment.
Screens and whiteboards are available in either portable or wall-mounted styles in various shapes to suit your needs. Custom whiteboards are now also available with borders featuring the images and photos of your choice and make a practical and beautiful addition.
Our range of supplies also includes overhead transparencies and pens, whiteboard pens, dusters and magnet markers.
We can also supply binder machines and supplies to suit both small and large jobs. Special discounts may be available for bulk purchases.
We stock a range of workstations and desks, including mobile (on wheels), straight and corner. We have access to a range of suppliers’ products and can find a desk to suit your needs. A range of finishes and colours are stocked, including wood-grain, glass, black or grey, allowing us to supply desks to suit
any office décor.
Modern workstations have many options, including adjustable keyboard trays, printer and scanner slots and built-in computer tower positions. Many models also offer built-in drawers and filing cabinets and include modesty panels, which are perfect for modern, open-plan offices.
Desks can be supplied assembled or in flat packs. We also have an onsite installation service available on request.
Chairs play a vital role in ensuring the health and safety of employees. We stock a large range to ensure you can choose the right chair for each person. Many of the chairs in our range can be colour-coordinated to give your office a professional modern look. Our range includes ergonomic, executive, leather, folding and stacking chairs and stools. We also stock lounges and lounge chairs suitable for use in your reception or waiting area.
We can also supply chair and entrance mats to protect your carpets and floors. Options include carpet grip underside, flat underside and ramped edges to all chairs to easily roll on and off mats. Select from our range of sizes or order custom mats cut to order.
We can provide office storage, including bookcases for any office size. Many of our models offer adjustable shelf sizes to comfortably fit in any book or folder. Brands include Soho, Espirit and Omega. Bookcases are available in traditional closed-in styles and modern open-ended styles. We also stock a large range of bookends.
Computers and accessories
We have computing packages and components to do the job. We supply a range of desktop and laptop machines and our experienced IT technicians can even supply and configure a server for your office. We stock a full range of popular brands, including HP, Toshiba and Acer. Upgrades are available on all machines on offer and this is a great way to increase your RAM and processing speed. See our website for our full range of specials.
We are authorized resellers of Microsoft products, including the award-winning MS Office and FrontPage. We also supply the range of Symantec products, including Norton’s Security and Antivirus. We have your accounting needs covered with our range of MYOB and Quick Books software. Academic pricing is available with student or teacher ID card.
We have a large range of printers on display, including inkjet and laser models. Whether you need a low-volume inkjet printer, a multi-centre or high-quality, high-volume laser printer we can find the perfect printer for your needs. Brands stocked include Canon, HP, Lexmark, Brother and Panasonic. We also stock ink and toner cartridges to meet your needs.
Undertake the following tasks and respond to the questions as required.
Save the draft document as Draft brochure <your name>
Save the final document as Final brochure <your name>
|Dear <First Name>,
We are writing to remind you that you currently have an outstanding account with our company. Our monthly review of clients’ account balances shows that you owe $<Amount Owed>. This payment was due on <Date Due>. We would appreciate it if you could settle this account as soon as possible.
We would also like to remind you that we do offer discounts for prompt payment of accounts at the following rates:
· Payment within three working days 7.5%
· Payment within seven working days 5%
· Payment within 14 working days 2%
We are confident that your current overdue balance is just an oversight and look forward to receiving payment within the next five working days.
Should you wish to query this account or discuss this matter with our Accounts Department, please contact us during our business hours, which are Monday to Friday from 8 am to 5 pm.
If you have paid this account in the last couple of days, please disregard this letter.
|First name||Surname||Amount owed $||Due date||Postal address||City||State||postcode|
|Andy||Parsons||120||11 Feb||PO Box 1||Brisbane||QLD||4000|
|Mark||Smith||240||13 Feb||PO Box 2||Brisbane||QLD||4000|
|Marry||Carter||360||16 Feb||PO Box 3||Brisbane||QLD||4000|
|Suppliers Office World Technology Express
Printers Electro PNC1244 laser printer
Warranty 12 months
Toner refill price $55.00
Printer speed 14 ppm
Resolution 600 dpi
Paper tray capacity 250 sheets
Dimensions 370W x 251D x 215 H mm
Weight 5300 g
Lockwood ENZ200 laser printer
Warranty 12 months
Toner refill price $52.00
Printer speed 21 ppm
Resolution 2400 dpi
Paper tray capacity 175 sheets
Dimensions 371 W x 361D x 165H mm
Weight 6500 g
|Suppliers Office World Technology Express
Printers Star duo laser printer
Warranty 12 month
Toner refill price $48.00
Printer speed 14 ppm
Resolution 1200 dp
Paper tray capacity 100 sheets
WiFi connectivity No
Dimensions 380W x 261D x 220 H mm
Weight 5800 g
|Yes/ No with comments||Items|
|It is a formal style and explained the purpose of the document
|Design slides, notes and handout masters to incorporate organisational and task requirements in relation to image and preferred style, avoiding distractions; for example, style used like logo and colour|
|Use software functions for consistency of design and layout, to meet identified presentation requirements|
|Balance presentation features for visual impact and emphasis, consistency of design; no distractions, for example too many fonts, too many words|
|Consistent transition or differing between slides|
|Prepare presentations within designated time lines|
|Check presentation for spelling, consistency in presentation features and style, in accordance with task requirements|
|Print presentation materials and save as pdf file|
|Store presentation and exit the application without information loss or damage|
|Listen to audience’s questions and discuss to exchange information|