TASK

Week 2 Case Study – Case 3.2 India is Sending Jobs Abroad

Case Study Background Information:

In this section, you will provide a background on the case, the key points that will help to understand your responses to the case study questions.

From this case, how would you describe the new of offshore outsourcing?

Why did Indian outsourcing companies have to change their strategy?

What kinds of challenges do you anticipate that the Indian companies will face in implement this new outsource strategy?

Summary and Conclusion

For this section, you will summarize the case and, at a minimum, identify at least two lessons gained from this case that will be of benefit to businesses today.