1. According to the job demands and resources (JD-R) model, what kind of job demands
are directly and indirectly discussed in the case study? Explain the model briefly and
describe how it can help to optimize the situation at Rondell Data Corporation.

2. Which industrial- and organisational-psychological methods can be used to prevent
the problems described in the case study? Choose three different methods, describe
each briefly and explain clearly how it can help. Do not forget to link your ideas to the
case study.