Critically examine and evaluate various solutions that hospitality and tourism businesses could adopt to rectify issues you have identified.

1. Submit assessment in WORD document format (ONLY word document); PDF format not accepted.

2. Type of tourism you can choose from:
– Ageing Toursim
– Medical Tourism
– #Me Tourism
– Eco Tourism

3. Structure to follow:

– A title page (Assessment title, subject, your name and student number etc.)

– Visual presentation of Traveller Touch Points (they depend on the tourism type you have chosen). Max. one Page.
Create one page (no more) detailed visual representation (like a chart) showing the travellers journey and all the different touch points within the selected tourism type. You may wish to use Canva or PowerPoint.
Remember about general traveler touch points we have discussed in Week 1. Remember to adjust them the type of tourism you have chosen.

– Based on the created map, identify and analyse the central issues in each of the traveller’s touchpoints (approx. 400 words)

– Critically examine and evaluate various solutions that hospitality and tourism businesses could adopt to rectify issues you have identified (approx. 600 words).

– Reference List

4. Assessment must be based on the Hospitality and Tourism Industry in Australia