Welcome to TIPS for Good Management. This is your study guide for the qualification shown above. This document will lead you through the learning you need to undertake to satisfactorily answer the questions on the CMI assignment brief.
This guide is laid out in the same order as the CMI assignment, so you can complete it as you study.
To assist you further, there will be suggested activities for you to carry out and hyperlinks to specific learning and study materials. Most of the reference materials are hosted in the Management Direct section on the CMI website. You will need to have your CMI login information available to access this. Some study documents will be within your learning library. Other referenced learning materials will require you to research independently through Google for example.
You will be shown how this all works on your induction session.
If you are in any doubt, please contact us info@tipsfgm.co.uk
One to one online coaching is also available to help you through the qualification. To request a coaching session please contact your online coach at info@tipsfgm.co.uk
UNIT OVERVIEW
This unit is about identifying opportunities for change, modelling the change process and managing the change to produce expected outcomes.
TIPS for Good Management – Study Guide CMI Level 6 Leadership & Management Unit Number: 6003V1 Unit Name: PLANNING A CHANGE PROCESS
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Date 20th November 2017 Version A
1 LEARNING OUTCOMES
Understand the forces for change in an organization.
ASSESSMENT CRITERIA Please click here and read this document before continuing
1.1 Determine the organizations position in the sector and market within which it operates. 1.2 Identify an opportunity for change, in support of the organizations objectives 1.3 Discuss a model or method to identify a change process and the communication of that change process
1.1 STUDY GUIDE Please go to Management Direct and copy/paste ‘Change Management’ into the search box to see the content.
There are several ways of describing an organizations position in its sector –size of turnover and profit are common. You will need to be able to obtain the figures for your organization. You will then need to get an idea of the sector, to be able to determine your organizations position within it. There may be a lot of information publicly available, depending on the nature of your organization. You could contact the relevant government department who keep records about your sector and other organizations in it. (Sector Skills Council, Office for National Statistics and Companies House in the UK) for information on your main competitors. You could carry out a web based search or contact professional bodies and trade associations as they often hold data on the sector as well, which they may be willing to share. Additionally, you should be familiar with market and environmental analysis tools, such as PESTLE and Porter’s 5 Forces.
1.1 ACTIVITY
Research and write down a list of ways you might describe the sector your organization operates in. Carry out a PESTLE analysis on your own organization and analyze the results.
TIPS for Good Management – Study Guide CMI Level 6 Leadership & Management Unit Number: 6003V1 Unit Name: PLANNING A CHANGE PROCESS
Page 3 of 7
Date 20th November 2017 Version A
1.2 STUDY GUIDE Please go to Management Direct and copy/paste ‘Change Management’ into the search box to see the content.
Using a real-life example would be helpful for this section. If possible, base your answer on your own organization, even if the change you identify is not one that will be considered by the organization (although your suggestion should be realistic). It would be helpful to re-iterate the organizations objectives (or at least the one your planned change applies to) at the start of your answer.
1.2 ACTIVITY
From the PESTLE analysis in 1.1, what would you suggest is changed to achieve the organizations objectives? Write down your conclusions.
1.3 STUDY GUIDE Please go to Management Direct and copy/paste ‘Change Management’ into the search box to see the content.
There are many models you may wish to consider (such as Kotter, Lewin and Burke-Litwin but all agree the importance of planning and communication. Identify the model you wish to use and explain why you think it is appropriate for your organization and the changes you are planning. You also need to describe how you are going to communicate your changes to those that are involved and others than need to know.
1.3 ACTIVITY
Consider a change that your organization could or is making. Using the CMI Checklist, item 6 (Communicate Clearly), what actions should you take to ensure this is fully effective?
2 LEARNING OUTCOMES
Be able to assess the impact of the change process
ASSESSMENT CRITERIA Please click here and read this document before continuing
2.1 Evaluate the impact of the change process on individuals in the organization
