Description

Describe one or more ethical behavior issues in handling food and beverage products returned to a manufacturing company and a retail store. Choose a real example or situation that occurred, such as a recall.

Or,

Define the role of customer service in terms of reverse logistics. Chose a real company and write about how the company handles and addresses customer service.

Incorporate at least one peer-reviewed reference from articles listed within the online APUS library. Your peer reviewed source must also be cited within the body of the paper.