This assignment supports the following lesson objectives:
• Develop a process for identifying and ensuring a complete record according to organizational policies, external regulations, and standards.
• Educate others in the paper-based and electronic health records processes.

Application Exercise
1. You are the Director of a busy HIM Department in a 600-bed acute care facility. Your department is fully staffed with 2 vacancies in the Analysis Section. You have noticed lately that the staff is not complying with the overdue record process or the monitoring of physician completion. You think it may be helpful if your staff had a flowchart, which would outline the proper process. Review the “Overdue Record Process” and “Rules and Regulation” examples posted in Blackboard. Once you have completed the review of these documents, develop a flowchart of the overdue record process so that your staff will be able to visually follow the process and ensure timely record completion by physicians.

Critical Thinking Question
1. Discuss how the hybrid record works and how it impacts HIM department staff.