1. Draw an initial flowchart for this process to Identify the process bottleneck, cycle time and flow capacity. Can this initial process flow have a capacity of 50 patients per hour? Explain your answer.
2. Identify and draw an improved layout (process flow) that will allow to have the capacity of 50 patients per hour. Use two pharmacists and two technicians for this layout. Explain what you improve, identify bottleneck, cycle time, and flow capacity per hour.