This competency assessment assesses the following Outcome(s):

MT435M1-1: Examine the business concepts of quality management and lean systems.
In the modern world, businesses and individuals need to optimize their efforts to gain effectiveness and efficiency. Also, concepts of sustainability, continuous improvement, and processes that ensure increased value are considered to track operations management towards success.
Many of the terms of quality management and lean systems come from Japanese culture and language, due to Dr. W. Edwards Deming’s research occurring in Japan. Deming is often referred to as The Father of Quality due to his foundational role in the establishment of Quality Management.

Directions
In this Assessment, you will compose an informative essay in which you specifically address the parts listed below.

Part 1: Examine the business concepts of quality management and lean systems provided below:
Quality Management
1. Dimensions of Quality
2. Cost of Quality
3. Six Sigma
4. ISO
5. Quality tools
Lean Systems
1. JIT
2. Lean Production
3. Kanban
4. Kaizen
5. Poka-yoke

Part 2: Select one concept from each of the lists above and compose your paper to include:
• One aspect of quality management
• One aspect of lean systems

Part 3: Close your paper with the following observations from your research:
• The importance of Deming’s research to the foundation of quality, and what you could do now, to implement the concepts you selected, to your own life and work.
Ensure each topic is covered to appropriate breadth and depth demonstrating knowledge of the module concept.


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