REQUIRED:
1) Examine the current Balanced Scorecard. What is good about it? What needs improvement?

2) Produce a revised balanced scorecard for the entire entity (IT Consolidated) and one other entity; you can choose China or London. Each quadrant should have 3 measurements. Explain why you chose each measurement. You will not necessarily have the numbers for each key performance indicator; that information would need to come from the company.
• Include at least two measurements that reflect the challenges of Covid this year;
• Include at least one measurement specific the specific geographic area or culture;