- Explain how employee development contributes to strategies related to employee retention, development of intellectual capital, and business growth.
- Discuss the steps in the development planning process.
- Explain the employees’ and company’s responsibilities in planning development.
- Discuss current trends in using formal education for development.
- Relate how assessment of personality type, work behaviors, and job performance can be used for employee development.
- Explain how job experiences can be used for skill development.
- Develop successful mentoring programs.
- Describe how to train managers to coach employees.
- Discuss what companies are doing to melt the glass ceiling.
