Quality Improvement

Answer Questions
APA format, reference, in-text citations.

DQ.8.1: A rose by any name

Identify two approaches to quality in healthcare (e.g., LEAN, Six Sigma, TQM, The Checklist Manifesto). How is the same or different than the application in other industries, e.g., manufacturing or commercial aviation? How are the metrics the same or different?

DQ.8.2: In Pursuit of Quality

There is near universal agreement in healthcare on the need for quality. Yet, medical errors annually kill more in the US than in the wars in Viet Nam, Iraq, and Afghanistan combined. Why is quality in healthcare so elusive? Base your observations on scholarly research. This is not an exchange of opinions but informed conclusions based on facts and content identified in the study.