Case Study: The Great Rebate Runaround

Read Chapter 15 of the chapter on page 26 of the case study
Instructions
1.) Write a post thread of 600-700 words: Respond to each of the end-of-case discussion questions. Each question must be answered thoroughly, and responses must be supported by the concepts introduced in the Learn materials. Provide a brief description of the concepts and the significance of the concepts to practice in general, as well as what problems might be resolved through the successful implementation of the concepts.
2.) Support assertions with at least 3 peer-reviewed journal articles and the textbook chapter attached
3.) Write in the current APA format(Use the APA Template attached 2.) Include a reference list
5.) Each question/answer must be delineated under an APA heading.