Overview:
Research a company’s Annual Report or Corporate Social Responsibility (CSR) report
to determine the extent to which it values quality. From there you will use Baldrige 7
criteria to guide the process of how the company is performing.

Final Project Overview:
In your final project, you will use the contents of Parts I, II, III, and IV in a final
PowerPoint presentation. Imagine you are giving this presentation to corporate.
• Unit 3 Assignment – Final Project Part I- Company Background & Quality Issues
Paper
• Unit 4 Assignment – Final Project Part II- SWOT Analysis for the Company’s
Product or Service
• Unit 6 Assignment – Final Project Part III- Using Baldridge Criteria
• Unit 7 Assignment – Final Project Part IV- Recommendations
• Unit 8 Assignment – Final Project Part V-Final Project PowerPoint Presentation to
Corporate

Instructions:
Review the Annual Report or CSR Report of the company that you are studying. Identify areas in the report where they discuss quality. (Copy and paste the document in Word, and search for the word ‘quality’).
See how many times they mentioned quality and for what reasons. More knowledge
about the company should help you with your SWOT analysis to determine Strengths
and Weaknesses.Based on what you find in the Annual Report or CSR report on quality practice, use the
seven criteria found in the Readings and Resources section of Unit 5 to make an
argument about whether the company values quality excellence.
1. Leadership
2. Strategy
3. Customers
4. Measurement, analysis, and knowledge management
5. Workforce
6. Operations
7. Results