Case Study – Toyota Supplier Relations: Fixing the Suprima Chassis
In this assignment, you will read a case study and answer the following questions:
1. What are the main contributors (causes) of the crisis at ChassisCo’s Athens plant in late 2004  14 months after SOP?
ChassisCo’s responsibility?
Toyota’s responsibility?
2. Considering these causes:
What are ChassisCo’s options for resolving the crisis?
What would you do if you were in charge?
3. Considering these causes:
What are Toyota’s options for resolving the crisis?


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