TASK

Pick a business with which you are familiar and explain the role of Operations Management in this business’s functions. This business can be a restaurant in your neighborhood, a retailer you made a purchase from before, or a company you worked for. Refer to “The Role of Operations Management” in the textbook, and write an essay answering all the following questions:

• What is the business name and products they produce? A physical good or a service? It is for-profit or not-for-profit?
• What is the reason you choose this business in the exercise?
• Do you know how that business involves managing people, equipment, technology, information and other resources? Write as much as you know about the business.
• What are the inputs, and the outputs in their operations?
• What is their transformation process?
• Does customer feedback and performance information can help to continually adjust the inputs, the transformation process and characteristics of the outputs?
• What are the roles of Operations Management in this business?