Goal by eliyahu M godrantt and jeff cox.

4. What quality-related challenges did Alex face at his plant and how did he manage them?

5. Comment on the interaction between the marketing function and Alex Rogo’s plant. g., was it cooperative, adversarial, etc…? Did it change over time? Be specific in supporting your characterization

6. How did the plant succeed in delivering Bucky Burnside’s order of 1000 units? Be specific about the relevant processes/machines.

7. What did Alex learn about managing his plant from the dice and match stick game that was played during lunch on the hike?
8. Alex Rogo learned a lot about managing his plant on the hiking trip. Give three examples of problems he encountered on the hike and describe how he handled them. Enter separate paragraphs for each example and label them 1, 2, and 3.
9. For each example you gave in your answer to the prior question, describe how Alex applied a similar strategy in his plant. Be specific about the relevant processes and/or machines. Enter separate paragraphs for each example and label them 1, 2, and 3, matching your prior answer.
10. There is a lot of discussion about performance measures in The Goal. List three performance measures mentioned in the book (they don’t have to be Jonah’s choices) and describe how each one can be misused in managing an organization. Be specific about how each measure can distort the evaluation of performance and/or incentivize counterproductive behavior. Enter separate paragraphs for each measure and label them 1, 2, and 3.


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