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  2. What was the goal behind the ERP implementation (what were they trying to achieve);

What was the goal behind the ERP implementation (what were they trying to achieve);

 What was the goal behind the ERP implementation (what were they trying to achieve);
 What ERP system were they using and what was the cost (of the system);

 What was the failure;
 What was the impact of the ERP failure in terms of revenues, market share (sales), share price, etc;

 How was the problem resolved?


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