1. Account of the incident – Reflection

What happened, where and when; who was involved?

What was your role/involvement in the incident?

What was the context of this incident, e.g. previous involvement of yourself or other from this agency with this client/client group? Involvement of different services due to her complex needs.

What was the purpose and focus of your contact/intervention at this point? Support family with financial side, housing, respite break to give the family a break, get Emma to school, comply with medical advice.

2. Initial responses to the incident

What were your thoughts and feelings at the time of this incident? Emma may need support throughout her life. She is underdeveloped (may not grow, have kids on her own etc), parents mental health, the burden, the stress on family, care for the other children as well, financial impact.

What were the responses of other key individuals to this incident? If not known, what do you think these might have been?

3. Issues and dilemmas highlighted by this incident

What practice dilemmas were identified as a result of this incident? Parents non-compliance to send Emma to school as she is susceptible of contracting infection – she is on immuno-suppressant. Housing issues

What are the values and ethical issues which are highlighted by this incident?

Are there implications for inter-disciplinary and/or inter-agency collaborations which you have identified as a result of this incident?

What have you learned, e.g. about yourself, relationships with others, the social work task, organizational policies and procedures?

 What theory (or theories) has (or might have) helped develop your understanding about some aspect of this incident?

What research has (or might have) helped develop your understanding about some aspect of this incident?

 How might an understanding of the legislative, organizational and policy contexts explain some aspects associated with this incident? 

What future learning needs have you identified as a result of this incident? How might this be achieved?

What were the outcomes of this incident for the various participants?

Are there ways in which this incident has led (or might lead to) changes in how you think, feel or act in particular situations?
What are your thoughts and feelings now about this incident?


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