1. If you do not know a Medical Assistant personally, contact a medical office and ask to speak to
the office manager/administrator. Identify yourself as a Kirkwood Community College student in
the Administrative Medical Office Procedures class and you have an assignment to conduct an
interview with a CMA. Ask if they have a staff member that they feel would be able to assist in
your project. Interviews may be completed in person, Zoom, or via phone. If you are having
issues with scheduling an interview, talk to me.
2. If you are meeting in person, wear casual business dress (dress pants, blouse, and sweater) and
appropriate shoes. No tennis shoes, sweats, or blue jeans. The same guidance should be used if
interviewing via Zoom. Remember you are representing KCC and the medical assistant
profession
3. Your paper must be typed, using Times New Roman 12 font, double spaced. You must use three
references from your text book in your paper. Your paper must consist of a minimum of four
paragraphs.

Write a paragraph about the facility the CMA works in, who makes up the medical
team? What type of business is it? Is the CMA involved in administrative duties, if so, what duties, or are they involved in direct patient care using clinical skills?

The rest of the paper is
yours to discuss your takeaways and learnings.


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