(Reflective essay..you should be a change agent in a car wash, how can you bring change in car wash, how did it effect the car wash..if possible bring in FORCE FIELD ANAYSIS..own words).

Write a reflective essay to critically evaluate the usefulness of change management models and recommend one specific model to support the strategic option identified in Task 2.

You should also explain how you could be a change agent and identify the leadership and change agent skills you would need to display in order to make changes successful.

You should refer to the Indicative Content in the specification to help form your answer.